Chase Bank Field Trip Response

The Chase Building in Polaris was nothing less than massive. From the tour we learned what a major business is like on the inside and had the opportunity to see it's inner workings. What was most interesting is the numerous amount of rooms and departments that are within the building and that they all work to further chase as a company.

Another interesting insight was to see what Chase looks for in user experience. We felt that over the duration of the tour we could see what user experience meant to chase and how they did business. In relation to class, what was interesting is that different businesses although attracting different customers use similar methods of successful usability techniques to gain business. Things like ease of access and what a person does when they access a site for the first time is what we're focusing on in class.